Do you fill prescriptions online?
No, our focus is to educate the public on their medications, and provide sound drug information.

What are your hours of operation?
Our site is open to questions 24 hrs a day.

How much do you charge?
To compensate for our pharmacists time and research efforts, a 5 dollar USD fee applies to each question.

Do you offer any other services?
We can provide one on one patient counseling at prearranged times.  As well, our pharmacists can provide consulting services directly to long term care facilities, retirement homes and other organizations. Please see our RxConsulting page for more information on the services provided.

Can medical consultations be written off for tax purposes?
In Canada, pharmacist consultations can be written off as a tax deduction.  This policy may apply to some states in the US.  Please follow up with your accountant for more details.

What are the most common types of questions asked?
The most commonly asked questions are primarily related to side effects, drug interactions, medication appropriateness, compliance, new medications and medications as they relate to health conditions.

How would I know that a pharmacist has received my questions?
An acknowledgement of receipt will be displayed.  This signifies that your question has been forwarded to a pharmacist for response.

How soon will I get a reply to my question?
Our pharmacists strive to reply to your question within a 24 hour period. However due to excessive inquiries the response period may be slightly prolonged.

I have not received confirmation that my question has been addressed by a pharmacist?
Once a question is answered an email is sent to you confirming that a pharmacist has addressed your question.  However if confirmation is not received your email settings may need adjustment as the confirmation may have been sent to your junk mail.  Please change your email settings to allow emails from Rxquestion.com to be received in your inbox.

Do I have to register?
Registration is required.  This information is used by our pharmacists to provide a more personalized response and stored to eliminate the need for returning clients to retype their information.

What is the scope of your answer to my question?
Below is a sample question and answer that will give you an idea on the depth of our answers.

Question: "I am taking Altace 10 mg once a day  to treat my high blood pressure.  I was also prescribed potassium tablets ( Slow K 1 tablet twice a day ) for low potassium.  Is there an interaction between these two? Thanks"

Answer: There is a potential interaction with that combination.  Altace is a medication used to treat high blood pressure by specifically blocking an enzyme called angiotensin converting enzyme (ACE) in the body that helps to increase blood pressure.  As a result of Altace’s mechanism of action, the body conserves less sodium (which plays a role in blood pressure) but may increase potassium levels.  This along with the additional prescribed potassium tablets may cause a potential interaction which would require close monitoring of your potassium levels, please follow up with your family doctor to ensure your potassium is being regularly monitored. High potassium levels can cause muscle weakness, tingling sensations and abnormal heartbeats.